Software Development · Nepal
Custom software, SaaS platforms, and business systems — engineered in Pokhara, running in production across 7+ countries.
Arcetis is a Nepal-registered software company headquartered in Pokhara that builds custom software, SaaS platforms, and CRM, ERP, and HRM systems. It is unusual among Nepal software companies in running three of its own products in production, and it holds verified Google Partner and Shopify Partner status.
Plenty of firms in Nepal will build you a website. Far fewer will take responsibility for software that has to keep running — where data has to stay consistent, payments have to reconcile, and a bug on a Friday is somebody's lost revenue rather than a cosmetic issue. That difference shows up in how a team works: whether there is an audit trail, whether a change can be reversed, whether the person advising you has operated the thing they sold you. Arcetis runs its own platforms in production for exactly that reason — Sapun Lamichhane started building business systems in 2020 and has been maintaining them since, which is a different discipline from delivering a project and moving on.
The most honest proof a software company can offer is software it has to keep alive itself. These three are Arcetis-built and Arcetis-operated — visit them directly.
A SaaS platform for restaurant operations — order and alert management across delivery channels, with integrated payment handling.
A CRM platform, currently in use across multiple countries.
A SaaS platform for digital growth tracking.
Methodology
A decision framework for choosing between an off-the-shelf CRM/ERP platform and a custom build, based on whether the accumulated cost of workarounds exceeds the cost of a custom system.
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Not the documented version — how leads actually arrive, how deals actually move, where handoffs actually happen today.
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What a standard platform would need to bend to fit the actual process, and the ongoing cost of each one.
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A custom system is only justified when accumulated workaround cost is honestly higher.
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Most businesses need one or two specific gaps filled, not a fully custom system replacing a standard platform outright.
Yes. Arcetis is a company registered in Nepal, headquartered in Pokhara, founded by Sapun Lamichhane — a computer engineer and full-stack developer. It holds verified Google Partner and Shopify Partner status, both checkable in those companies' own directories rather than self-reported on a badge image.
In our case: custom CRM, ERP, and HRM platforms for businesses whose process doesn't fit an off-the-shelf tool; SaaS products with payments, multi-tenancy, and mobile apps; and the web platforms and integrations that connect them. The stack is Next.js, React, Laravel, and Flutter, with REST APIs, SQL and NoSQL databases, and cloud deployment.
Usually you should buy, and we'll say so. We decide it with the Workaround-Cost Test: map how the process actually runs, list every workaround an off-the-shelf platform would need, then weigh that accumulated cost against a custom build. Most businesses need one or two specific gaps filled, not a full custom system replacing a standard platform outright.
Both, and the own-products part is unusual for an agency. Three Arcetis-built platforms run in production today: RingAttention (restaurant operations, from online ordering through POS and payouts), NepaliTechSupport (a CRM in use across multiple countries), and CircuitTracing (digital growth tracking). Building and supporting our own software is why the engineering advice is grounded in operating systems long-term, not just shipping them.
The work is already delivered across 7+ countries — Nepal, India, Australia, Denmark, Canada, the UK, and the United States — on the same stack and the same review standard regardless of where the client sits. Being based in Pokhara affects cost structure, not engineering quality.
Yes, subject to an audit first. Inheriting a codebase without reading it honestly is how a maintenance engagement turns into an unplanned rebuild, so we scope a review before committing to a support arrangement, and tell you plainly if a rebuild is the cheaper path.
Or email hello@arcetis.com